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[Bug] - Low resolution background (Plex)

Issues

For some titles the background is in low resolution as it can be shown in the attached screenshots.

What I notices is that those items that have low resolution backgrounds always have title written in normal text as in the example below and there is a Plex icon so you will probably quickly figure out why this happens.

Note: Although it looks linked to the other issue I reported, it is not exclusive to MHA and happens for other titles.

Using Nvidia Shield TV.

Posted by z2rec ·
Status: Closed1 comment

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Comments1

  • Paul Dhaliwal changed status to Closed
    •

    Nov 30, 2024

    Hello! Sorry for the late reply. Since you have already connected Dispatch to your Plex account, you should disable Plex's own recommendations in Settings -> Home & Wallpaper -> Personalize Media Feed

    These low resolution / duplicate items are from Plex's integration with Android TV, and not Dispatch's integration with Plex (similar to recommendations you may see from Smarttube, for example). Since you have connected your Plex account, they are redundant.