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2 Bugs and 1 Feature Request - Only Watch Next and Continue Watching on the Home Screen
Good morning, I have two bugs to report: with the latest version of Dispatch (beta from the Play Store). When I try to log in to the admin account with a PIN, I have to enter the PIN within a few seconds, otherwise it gives me Auth Refuse. In non-admin profiles, the home screen only shows Watch Next and Continue Watching. It doesn't show YouTube, Stream, Prime Video, or anything else that it does in the admin account. I'd like to ask if it's possible to add the "hide app tab" feature. Thank you.
"no items to display" on the home page
for the last week or so, dispatch has been struggling to load the home page, i turn my tv on and it simply says “no items to display” i can temporarily fix it by going into my ATV settings and force closing it, then it launches properly, but once it (i assumes get suspended) in the background, it reverts back to “no items to display”
Dolby Vision Not Working
When I start playback in the Plex App itself, Dolby Vision works absolutely fine. However when I start playback from the Dispatch UI, Dolby Vision never activates, it always goes back to HDR10. I have tried with both the Plex player and the Dispatch Experimental player, same issue. Using a Nvidia Shield Pro 2019 with Dispatch Beta 166. Any possible fix for this?
bug witht he apps list
i had this bug for a bit now but I couldnt figure out how to trigger it until now! so if i disable either the movies or television tabs the apps list breaks, pressing down on the dpad to try and select an app makes apps list reload, this also makes the profile and settings tab unselectable.
App Menu inaccessible
After upgrading to Beta Release v1.0.192 on my NVIDIA Shield, I can no longer choose any app from the App Menu. Pressing down on my remote just makes the app icons jiggle, but none can be selected. I also cannot access anything to the right of that menu button. I am on a Nvidia Shield (2019) running Android 11.
User Switching Broken in Latest Beta Version
Hello, I have been using the latest beta version for the past two days, and since then I have been unable to switch users. I set up two users in Dispatch. One is the default user, and the second user is protected with a PIN/password. However, when I try to enter the PIN for the second user in the latest beta version, as soon as the numeric keypad appears, I immediately receive an "Access Denied" message before I can enter more than one digit, and I am taken back to the home screen. I have already cleared the cache and, on the third attempt, even completely reinstalled the app, but the issue still persists.
Various bugs on beta 1.0191
Hi i just want to flag a few issues I’ve been receiving on version build 159 - beta (V1.0191) Unable to use the experimental player for multiple profiles, it says playback error: source error every time. Unable to delete a user profile, it freezes on the confirmation screen and unable to select confirm or cancel. Refresh all media for this server - Visually it doesn’t seem that the button does anything when clicking on it. there is no confirmation if its actually refreshing or not. Netflix Peek isn’t sowing any peek items for me its just blank while other peek views do show content row. Feature suggestion - Would be helpful to sync settings with multiple dispatch instances. My family had fun creating the avatars on one device and a little bit painful to set them up on my other two streaming devices. Would be great to sync instead of tweaking the settings on each device to match the same settings and user permissions (e.g. Kids profile and settings). Thanks for creating the app and support
Playback initiated from Dispatch Home isn't visible in Plex
Starting playback from the Dispatch Home isn’t showing up as an active session in Plex and results in the content remaining unwatched after completion. I also have the Default Play Action set to “Go to info page” but it doesn’t seem to be working from the Dispatch Home. I’m running the v1.0.19 beta version.
unable to update to the current beta
on a google streamer 4k, I’ve noticed I’m not being served the latest beta, is there any known reason to why I wouldn’t be? My current version is 1.0.182 with the current beta being 1.0.19 (i am in the beta program and have gotten betas before)
pokeapi.co dns requests
why is dispatch calling out to pokeapi.co ? super weird, blocking it in my pihole but can’t understand why its even doing it in the first place
Updating to current version
Usijgn google streamer 4k and not sure how to update to the current version. No updated version appears in Google play store. Currently it says s its at 1.0.75 and want to update to 1.0.19
Pricing transparency
Hi, I just learned about this app from a friend and I was looking for pricing/t&cs on the play store entry & website & anywhere prior to trial sign-up page. I couldn’t find anything. If my friend hadn’t told me about the pricing structure, I wouldn’t have signed up - there are some apps that hide this info then charge you for 12+ months at the end of the trial. I would be more confident as a new user if it were transparent. The trial and pricing are extremely reasonable and I appreciate it a lot! Can you please include pricing details on the website or prior to signing up for a trial so a new user knows what they are signing up for/the terms of the trial?
Plex Collections are not loading
When looking at my collections in Plex they show the number of items in the collection and artwork for the collection but I cannot see any posters for the movies within the collection. This is incredibly annoying since my custom collections are my go to for browsing. I have not been able to find any way to correct this issue.
An error has occurred: Bad State Too many elements
Google ChromeCast on the beta I believe. Grey screen with a count #1-#66 of elements that aren’t rendering, like widgets. Unable to progress anywhere on dispatch. It gives three options to open device setting, enable logging, or quit dispatch. Non of the three options are selectable on the splash page.
App Peek and Refresh All Media Button Do Not Work
My app peek isn't working specifically for Plex only. It just sits on trying to load and does nothing. This is on a Google streamer device. Same device in another room does not do this and loads perfect. Because of this I also realized the refresh all media button isn't doing anything. I tried using it in case it may help app peek but realized it doesn't even refresh my media as nothing new loaded.
Youtube keeps asking who's watching and no google home support...
There's a really annoying thing happening where Youtube keeps asking who's watching and there's no way to turn it off.. It shows just my profile and a kids one that I never set up not having kids myself. If you pause a video for a time, and the screensaver comes on, Youtube will ask who's watching when resuming thus closing the video you had on… It's stupid. And lets not forget google home. That is a must considering that most of the people tech savvy enough to change their tv's launcher already have smart home devices. App peek doesn't work with Plex of all things.. My device is a 2025 TCL tv with Android/Google TV
Experimental video player subtitles issues
When playing a tv show episode from the menu (normal routine, open show, play/resume episode) the subtitle gets correctly applied (same one as in plex) but when binge watching one episode after another, when the second episode begins it shows subtitles disabled and no subtitles appear, trying to enable them from the video works but shows no subtitle selected even if you try changing/selecting one. The only work around so far is exiting the episode to the episodes view and press resume, after this subtitles still stay disabled/it says no subtitle is selected but now you can enable and select which subtitle you want and it gets correctly applied
Experimental video player: Opening the Android settings menu causes the video player to close
Opening the settings overlay on the Nvidia Shield (double press the menu button on the remote) causes the video stream to immediately close. The video stream should continue playing (like SmartTube) or pause (like most other streaming apps). Continued playback is my preference, but I can see how that might be more difficult to implement. Longer-term, if possible, it would be nice if the video player appeared in the recent apps menu on Android versions that support this. That way, we can navigate between video playback in Dispatch and any other app with ease.
Plex "Smart Collection" from "Movies" tab doesn't load movies
When I navigate to a Plex "Smart Collection" from the "Movies" tab, screen display "Smart Collection" informations correctly (name, count of items in the collection) and I can "Play Entire Collection" but movies items are not shown. I run Dispatch on a Chromecast Google TV 1080p, I have no problems with "Manual Collection".