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Playback initiated from Dispatch Home isn't visible in Plex

Starting playback from the Dispatch Home isn’t showing up as an active session in Plex and results in the content remaining unwatched after completion.

I also have the Default Play Action set to “Go to info page” but it doesn’t seem to be working from the Dispatch Home.

I’m running the v1.0.19 beta version.

Status: Closed4 comments

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Comments4

  • Paul

    Team•

    Jun 10

    This is a bug with the Plex app and it’s the entire reason Dispatch now ships with its own video player. The bug has existed in the plex app for well over 5 years at this point, so I doubt it will get fixed any time soon.

    You can enable the internal video player from Settings → Experience → Playback

    • shiruken

      •

      Jun 10

      Ah, got it. I didn't make that connection.

      Is there a reason the “Go to Info Page" setting isn't being respected on the Dispatch Home page? Or am I misunderstanding how that's supposed to work? (i.e. should it open the item in Plex but not play it?)

      • Paul

        Team•

        Jun 10

        It's referring to Dispatch's media info page, not Plex’s. It used to refer to Plex's info page, but that also broke sometime last summer. That was the point I added the info pages to Dispatch to get around that bug as well.

        • shiruken

          •

          Jun 10

          Got it. That makes more sense. I'll try out the internal player then.