Hello! Please upgrade to the latest build by either reinstalling from scratch or by updating + clearing the app's cache + data. This issue has affected more than few users, and for most I believe the build released yesterday morning should resolve it. Thanks!
Theo Linnemann
•
Aug 22, 2024
Paul Dhaliwal This fixed it for me! Thanks Paul!
Max Ebert
•
Aug 23, 2024
Paul Dhaliwal sadly it is still stuck, completely deleted the app and reinstalled. Left all the options default and connected to my Plex.
Clover3895
•
Aug 20, 2024
This happened to me as well. I managed to get it working by resetting the data for the Dispatch app and redoing the setup. I also made sure to leave the remote connection setting on. I initially turned that off thinking a local connection would be better, but maybe that is what broke it. I also just let it do its thing and didn't try to force my way through the menus while syncing.
Max Ebert
•
Aug 20, 2024
Thanks for trying to help. I hat it already set up like this. Still tried to reset but it still does just say generating metadata and calculating time.
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Comments13
Sep 14, 2024
Fixed in v1.0.037 and confirmed with OP.
Paul Dhaliwal
Aug 22, 2024
Hello! Please upgrade to the latest build by either reinstalling from scratch or by updating + clearing the app's cache + data. This issue has affected more than few users, and for most I believe the build released yesterday morning should resolve it. Thanks!
Theo Linnemann
Aug 22, 2024
Paul Dhaliwal This fixed it for me! Thanks Paul!
Max Ebert
Aug 23, 2024
Paul Dhaliwal sadly it is still stuck, completely deleted the app and reinstalled. Left all the options default and connected to my Plex.
Clover3895
Aug 20, 2024
This happened to me as well. I managed to get it working by resetting the data for the Dispatch app and redoing the setup. I also made sure to leave the remote connection setting on. I initially turned that off thinking a local connection would be better, but maybe that is what broke it. I also just let it do its thing and didn't try to force my way through the menus while syncing.
Max Ebert
Aug 20, 2024
Thanks for trying to help. I hat it already set up like this. Still tried to reset but it still does just say generating metadata and calculating time.