Metadata is only updated very slowly or it stops working
Info:
Version: 0.9.0 (build: 43)
Device: Dune HD Homatics Box R 4K Plus
OS: Android TV 12
CPU: S905X4
RAM: 3763 MB
Title:
Generating the metadata takes a very long time or stops working.
Message:
Unfortunately, the problem with me is that metadata updates very slowly and I even had to reinstall the app because it was no longer making progress with fetching the metadata (after 16 hours of new installation).
I have a 1 gbit internet connection and I can reach it. Is it perhaps due to my very large Plex media library?
Can the metadata processing be improved?
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Comments4
Jul 24, 2024
This was further discussed in private and fixed in a previous release.
Paul Dhaliwal
Jul 13, 2024
Hello! Sorry for the late reply I missed this report. The time the metadata takes should not really depend on your Plex library. It sounds like in this case the process got stuck somehow.
Does it seem to you like no metadata is being generated since no generated images start showing on the home screen, or does it seem more like it makes some progress but eventually gets stuck? Thanks!
Jamal2367
Jul 13, 2024
Hey!
The problem persists.
When new media is added to Plex, it appears on Dispatch, but the metadata is never finalized. It loads indefinitely and unfortunately nothing happens.
I don't know how the metadata is generated in the background, but something seems to be slowing it down or even stopping it.
Unfortunately, nothing is being generated anymore. At the beginning when I installed the launcher, it finished with difficulty after about 27 hours. When new content was added to Plex, it appeared on Dispatch, but was never finished generating it.
I thought it was a wrong installation and reinstalled the launcher, but unfortunately it's the same problem.
Paul Dhaliwal
Jul 13, 2024
Jamal2367 Btw I sent you a DM on reddit with some follow up questions.