Version: 1.0.175 (Build 144) Device: Chromecast with Google TV
This always happens after I press the power button on my remote to put the device into sleep mode. When I turn it back on, the setup screen with “Get started” always appears. Pressing the Home button does nothing until I complete the setup again.
Paul
Team•
Apr 3
Hi thanks for reporting. Does it literally happen every time you put it in sleep and turn it back on?
Can you do the following: enable loggin from settings - advanced - about - analytics. Then restart dispatch so that logging is in full effect. Trigger the bug multiple times do it's captured. If it's intermittent, leave logging on until it happens. Once the bug has been triggered and captured, extract the logs from the same place you enabled them and send them to me. You can extract your database as well which will give me more clues.
You can then upload them somewhere and email them to me directly and I will take a look.
Log in to comment and vote
Comments4
Oct 26, 2024
Should be fixed in 1.0.5
edwaine
Apr 3
Still experiencing this issue.
Version: 1.0.175 (Build 144)
Device: Chromecast with Google TV
This always happens after I press the power button on my remote to put the device into sleep mode. When I turn it back on, the setup screen with “Get started” always appears. Pressing the Home button does nothing until I complete the setup again.
Paul
Apr 3
Hi thanks for reporting. Does it literally happen every time you put it in sleep and turn it back on?
Can you do the following: enable loggin from settings - advanced - about - analytics. Then restart dispatch so that logging is in full effect. Trigger the bug multiple times do it's captured. If it's intermittent, leave logging on until it happens. Once the bug has been triggered and captured, extract the logs from the same place you enabled them and send them to me. You can extract your database as well which will give me more clues.
You can then upload them somewhere and email them to me directly and I will take a look.
Oct 21, 2024